FEATURES
Text Reminder System
The 7 Media Group Text Reminder System (TRS) is a two-way instant text messaging software workstation designed to help your customer service representatives communicate easily and effectively with your patients, customers, or guests. Text messaging is increasingly used by busy people to help them communicate on the go when they are in meetings, on phone calls, or at other times when a phone conversation may not be appropriate.
Because there is no text spam, people actually read every text message they receive. Your business can benefit by using a computer to conduct mobile marketing and communicate to cell phones via text message. That’s right – with the 7 Media Group TRS text messaging software, you can send messages right from your desktop and receive them back the same way while your customers see them on their cell phones.
The Text Reminder System Allows You To:
• Communicate directly with cell phones from your computer
• Conduct multiple one-on-one conversations at the same time
• Maintain a complete messaging log of all conversations
• Build and keep a database of contacts
7 Media Group TRS Can Be Used By:
• Doctors & Healthcare Professionals
• Car Dealersihps & Service Departments
• Hotels & Concierges
• Customer Service Centers
• Reservation Services
Easy To Use And Secure
• Create multiple message templates and use them over and over
• Secure, web-based application
• Many people in your organization can use it at the same time
• The manager dashboard provides monitoring and reporting
Why Use 7 Media Group TRS?
• Personalized mobile coupons
• Reach people easily and in real time
• People read and respond to text messages
• Digital record of all conversations
• Immediate customer response
(TRS) Text Reminder System
You are viewing a screenshot of 7 Media Group's TRS Text Reminder System. The 7 Media Group TRS text messaging software allows users to create appointment and schedule single or multiple appointment reminders using pre-defined template messages.
Appointment Calendar & Schedule
The 7 Media Group TRS Text Reminder System provides a built-in appointment calendar and scheduling system. When scheduling an appointment, search for an existing contact or create a new one, select the appointment date/time, choose who the appointment is with, and select the reminder message template to be used for the reminders.
Create Template Messages
Template messages allow for the easy creation and deployment of appointment reminders and one-off mobile marketing alerts. 7 Media Group TRS allows users to create multiple template messages that can be used over and over again. Each template message can be customized to include contact data.
Contact Management
A built in contact management system lets users manage existing contacts or add new ones. Type letters or numbers into the search box which then displays all relevant search results. Once the search results are displayed, users can view messaging history, manually opt the contact into a mobile campaign, or send a reminder message to the contact.
Reminder Templates
The 7 Media Group TRS Text Reminder System allows users to create multiple reminder templates for scheduling multiple appointment reminders leading up to an appointment date. The screenshot provided shows how messages can be scheduled at pre-determined intervals, for example, a month before, a week before, and a day before a scheduled appointment.
Email Notifications
Email notifications can be added to any 7 Media Group TRS workstation. Add up to 5 different email addresses which will receive a notification every time a text message is received by the 7 Media Group TRS system.
